Our Huggies Consumer Engagement Team team are available from :

8AM – 4PM Australian EST, Monday to Friday, excluding Public Holidays.

To get in touch via phone please call :

1800 028 334

Calls to “1800” numbers from landlines are free. Calls from mobiles may be timed and charged at a higher rate. If in doubt, please check with your operator.
From time-to-time you may experience a short delay in being connected to one of our Huggies Consumer Engagement Consultants.

Your feedback is important to us and we appreciate your patience, and thank you for taking the time to contact us with your compliments or any concerns.

Products

For all product related enquiries please provide the barcode of your product, product name and your best contact details so we can look into your feedback and assist you best.


Promotions

If you are experiencing any difficulty completing a promotion form or unable to sign into your Huggies Club account, please provide a screen shot of your error message and your registered Huggies Club email address so we can assist with troubleshooting.


Huggies Club Membership

Got a question about your Huggies Club membership? So we can assist you best, please provide the email you joined with, and your best contact details so we can assist you further.


Anonymous Comments

We welcome you to leave an anonymous comment or feedback relating to our products or service. Please note, as your comment is anonymous you will not receive a response from us.


Cancel Your Account

To cancel your account, sign in to your Huggies account, go to “update details” and click “Cancel my Huggies Club Membership.”

Email Us
huggiesclub_au_desktop huggiesclub_au_mobile